Gallery One: Gallery One Testimonials

Above left to right: Founders Norah Lynne Brown CPF and Alan Brown CPF
and Peggy Snyder CPF, director of our framing and shipping departments

We recently made a major Kinkade purchase from Gallery One. We were absolutely thrilled with Jen - her assistance and her expertise! She represented Gallery One very well! From the beginning to the end... this was a great experience for us. Please pass our "sincerest compliments to Jen on a job well done!" J.K., OH

Jen: The plate and certificate arrived today! My wife just emailed me. Thanks so much for your terrific follow-up. You have a customer for life.....we're running out of walls but we'll figure out how to build some more. - P.R., PA

Jen and staff: We received the Atkinson and the Kinkade. Both were in perfect condition when they arrived. The packaging was excellent. The Atkinson exceeded our expectations. We have numerous Atkinson prints, and I've always wanted to own an Atkinson original. Your auction provided a means. I stumbled into your web page looking for a Phillips print which we purchased and are very pleased with. After this last purchase we will always look Gallery One first. Also, thanks for the gift. We plan on framing the Atkinson "Breaking Powder" poster, which will go great in our basement, recreation area. Thanks again. B.S., CO

Alan and Peggy: Thank you for the safe delivery of my Lyman print. It is the "Best packaging I have ever seen." Thank you. J.B., WA

Hi Alan: I just want to let you know that the Bev Doolittle framed canvas arrived in perfect condition! What an awesome job you and your staff did in packaging it! As I explained to you on the phone, it was to be a birthday gift for my husband, and the picture, the frame...all will coordinate with the rest of the furnishings! Thank you so much for the outstanding customer service and quality of product. Both seem to be rare these days. You can rest assured that I will be a loyal future customer and will pass your name on to others when I find them in the market for great art. Sincerely. M.P., WA

Thank you so much for making this such a special Christmas. You were able to obtain two very special prints from Alan Bean that I thought it were impossible to find. What made it even better is that Alan (Bean) personalized the information card with each print. I will be coming back to your gallery when I want to get any print. Again thank you for doing what you did. R.M., TX

I want to thank Alan & his perfect staff for my Nancy Glazier print == it arrived well packed & what a beauty = this is why I keep coming back to you all == thanks,thanks again Alan & staff,,,,,,you all indeed are the best. J. K. Jr. == Merry Christmas & a very Happy New Year

Peggy: I'm home from my trip now and I picked up the Christensen lawyer print from my neighbors. The packaging was excellent, but most importantly the frame is - just as you said - perfect. What a beautiful, interesting match! I adore the print now, while before I was lukewarm about it - mostly, I realize, because of the frame it was in. Thanks so much for transforming it for me. I'm considering another Christensen print sometime, and if I get one, I'll turn to your gallery for it. Thanks so much to you and Alan. J.S., PA

Gallery One: I have received the Brenders prints. They arrived in perfect shape. Both are so stunning, more beautiful than I could imagine. Thank you so much for your help and assistance. When next I am in Mentor, I shall stop in your gallery. B. P., OH.

Alan: Thank you very much for your great service as I received the print today. Your personal touch from phone calls to prompt attention to detail exceeded all expectations. I will certainly buy from you again. Regards, B .B., Newmarket ON

Hi: I received my picture today - arrived in perfect shape and the painting is absolutely beautiful. Thank you for the gift that was enclosed with my purchase. I will not hesitate to order from you again. Thank you very much. Sincerely, G. S., Ontario, CA

Peggy: I received the painting (and frame) on Friday and wanted to thank you. The picture is beautiful and will fit perfectly in the spot I planned on hanging it. There are a few things I miss about Ohio. One of them is not being able to visit and purchase from you so easily. But you made this (long-distance) purchase so easy and your were so very helpful. Thank you so much for this wonderful purchasing experience. M. P., VA.

Hi Jen: Harper prints received in UK well packed and in good condition. Everyone is happy, thanks very much! Your helpful manner and attention to detail was much appreciated. Regards, P. M., U.K.

Alan: Thank you so much for your easy and prompt service. Just a FYI, I contacted three other galleries about this print and none have responded to my inquiries. Gallery One was prompt and helpful and made this transaction so easy...proving that customer service is NOT dead. Again, thank you for everything, and I will contact Gallery One first for future art purchases. Regards, S. M., NC

I want to thank you for shipping me "The Burden of the Responsible Man". It arrived in perfect condition. On opening the box, I was pleasantly surprised to find the signed poster of "Conversation around Fish". Your gallery is most thoughtful and I will definitely be doing more business with you in the future. Once again, thank you. Happy Holidays and may all of you have a happy, healthy New Year. K. & G. S. , CA

Peggy: Sorry this email has been so long in coming, but A.... and I have been entranced by the new Brenders in our collection. The piece is simply magnificent! The size, composition, and framing all combine for a dramatic effect that is perfect for a wall that has been giving us a challenge to find"that perfect piece". The wall looks like it was made to display the art. Thank you and everyone at Gallery One for a job well done! The shipping was flawless, the framing was flawless, and your customer service was second to none. It's nice to know we've found a home for future purchases. Thanks again for going above and beyond! S&A, WI

"To Peggy (and all involved): I apologize for the delay in sending my thanks for a terrific job on the framing and shipping for our Christensen "Hold to the Rod" print. First of all, working with everyone at Gallery One has been a great pleasure. Even though you all are hundreds of miles away, we feel like we're dealing with neighbors. Your selection of the framing for this print was dead-on. It appears as if Mr. Christensen had this exact frame in mind while creating this piece. As an engineer, I have dealt with the Department of Defense, aerospace contractors, and packaging engineers and have never seen a better job of packing and protection than what was done for our framed canvas. If NASA would consult with you, we would have more satellites in orbit. I remain in awe of the artistry of that packing and felt guilty taking it to the recycling bin. Thank you all once again - we look forward to a long relationship and our next excuse for a trip to Mentor, OH. L. AND B. R., SC

Jen: This is to let you know the print arrived this morning, safe and sound (and extremely well protected!). Please place on record that I have been most impressed with all aspects of your organisation. You seem to be extremely customer-focused and this was much appreciated in view of the heaven knows how many miles between us! Please also thank Peggy for her involvement in a most pleasurable transaction. Wishing you well for 2007 - and beyond. D. J., UNITED KINGDOM

To my new friends at Gallery One: I want to thank you a thousand times over for my first experience with your wonderful art gallery. I would especially like to single out Jen for helping me with my purchase of "Beyond Negotiations" by Bev Doolittle. What a splendid experience dealing with Jen as I tried to come to the decision to purchase this extraordinary work of art, and I am extremely happy and satisfied that I did! It fulfills a long period of collecting art and always wanting "a Doolittle". What a piece of wonderment to have for my first work of art by this amazing artist. And I have Jen to thank for making this all happen. I would also like to thank Peggy for the beautiful framing and expert shipping that brought this amazing piece of art to my home. The framing brings out the beauty in this picture and the way it was packaged and shipped was "Beyond Expectations". Wonderful, wonderful!!!! And lastly, I would like to thank Norah Lynne Brown and Alan Brown for their first-rate and first-class gallery and for having such an expert, professional and very friendly staff to compliment the beautiful works of art that's offered at Gallery One. My experience has been "Beyond Imagination" and I truly thank you for all your kindness. S. B., WI

Dear Jen: Just a quick e-mail to let you know that we have received our print. I would like to congratulate you and your team for the professional service that you displayed from the very start when I first enquired about the print, to when I ordered it, to now receiving the print. It was a job well done and a credit to your business. My wife and I will be back soon to order either another print or an original to add to our growing collection. Once again thank you for your service. Regards, I. K., SOUTH AUSTRALIA

Dannette and Peggy: I just wanted to drop you both a note to thank you for the wonderful job you did on White Encounter. I cannot tell you how surprised and thrilled J was with the picture. It came out truly beautiful and has a prized place in our family room where we can enjoy it everyday. The delivery went fine, arrived on time and the picture was perfect. Your attention to detail and superior customer service is why we will only buy from Gallery One." N. & J., ARIZONA

"Peggy: Thanks to you and Alan for following this up in such a nice and professional way! Best regards." K.S. NORWAY

"I received this very cool item several days ago. It took this long to open all the packaging! It could have came from the moon undamaged! Thanks T.K.

"Alan: The prints we purchased from you are magnificent and were packed superbly so no damage in transit. Thank you. There was also a surprise in the box. Thank you very much indeed! There was no need, but your generosity is much appreciated. Please also thank Jen. We will certainly keep your gallery in mind for future purchases. Kind regards. A.& H., SCOTLAND

Dear Gallery One, Finally, I have found a gallery I can really trust....one with a "real location" and a fabulous staff. I will NEVER buy from anyone else. Please thank your order department....and your packing and shipping staff. They are all real professionals. I will plan my summer vacation so I can visit you. Thank you! Thank you! K. L.

"Many thanks for your help in securing the prints that we sent as gifts to our kids. They just love all three. They each commented about how much better they look in 'real life.' The net does not yet have the ability to show the shadings etc. that are so much a part of art. Thanks too, for the extra posters. My daughter-in-law knew just where to put theirs and I do, too! I remember that photo print of the chipmunk from our days living in Cleveland. It's more appreciated here because there are no chipmunks in Florida. I'll enjoy that one and think of you! E.Z., FLORIDA

"At long last I have just brought my picture home and unwrapped it. It is beautiful - I am truly delighted with it... You had packaged it so extremely well that absolutely nothing happed to it in transit. Even the baggage handlers at Heathrow couldn't damage it - and that is saying something!! Many thanks for your excellent service. I shall certainly be purchasing more from Gallery One. In fact next year when we come to the USA again we are looking to try and make a visit to your gallery - as it looks wonderful on your website. S. P., UNITED KINGDOM

"I really love the job your folks did with the framing. They certainly found perfect color and texture matches for each of the paintings and all look fantastic on my beige/gold colored walls. It was a pleasure doing business with you and I hope to do so again." M. M., VA

To the folks at Gallery One, especially the person who packed and shipped my painting: I'd like to compliment you folks for a First Class operation. I've never seen a better job of packaging a painting for shipping. It was definitely First Class which to me reflects the character of the gallery. Thank you. E. C., IL