Above left to right: Founders Norah Lynne Brown CPF and Alan Brown CPF
and Peggy Snyder CPF, director of our framing and shipping departments

Messages from Gallery One Collectors

Hi,

I received my picture today - arrived in perfect shape and the painting is absolutely beautiful. Thank you for the gift that was enclosed with my purchase. I will not hesitate to order from you again.

Thank you very much.

Sincerely,
G. S., Ontario, CA

Peggy,

I received the painting (and frame) on Friday and wanted to thank you.
The picture is beautiful and will fit perfectly in the spot I planned on hanging it.
There are a few things I miss about Ohio.  One of them is not being able to visit and purchase
from you so easily.  But you made this (long-distance) purchase so easy and your
were so very helpful.  Thank you so much for this wonderful purchasing experience.

M. P., VA.

Hi Jen,

Harper prints received in UK well packed and in good condition. Everyone is happy, thanks very much! Your helpful manner and attention to detail was much appreciated.

Regards, P. M., U.K.

Alan,

Thank you so much for your easy and prompt service. Just a FYI, I contacted three other galleries about this print and none have responded to my inquiries.  Gallery One was prompt and helpful and made this transaction so easy...proving that customer service is NOT dead.  Again, thank you for everything, and I will contact Gallery One first for future art purchases.

Regards,
S. M., NC

I want to thank you for shipping me "The Burden of the Responsible Man". It arrived in perfect condition. On opening the box, I was pleasantly surprised to find the signed poster of "Conversation around Fish". Your gallery is most thoughtful and I will definitely be doing more business with you in the future.

Once again, thank you. Happy Holidays and may all of you have a happy, healthy New Year.
K. & G. S. , CA

Peggy,

Sorry this email has been so long in coming, but A.... and I have been entranced by the new Brenders in our collection.  The piece is simply magnificent!  The size, composition, and framing all combine for a
dramatic effect that is perfect for a wall that has been giving us a challenge to find"that perfect piece".  The wall looks like it was made to display the art.

Thank you and everyone at Gallery One for a job well done!  The shipping was flawless, the framing was flawless, and your customer service was second to none.  It's nice to know we've found a home for future purchases. 

Thanks again for going above and beyond! 

S&A, WI

"To Peggy (and all involved),

I apologize for the delay in sending my thanks for a terrific job on the framing and shipping for our Christensen “Hold to the Rod” print.

First of all, working with everyone at Gallery One has been a great pleasure. Even though you all are hundreds of miles away, we feel like we’re dealing with neighbors. Your selection of the framing for this print was dead-on. It appears as if Mr. Christensen had this exact frame in mind while creating this piece.

As an engineer, I have dealt with the Department of Defense, aerospace contractors, and packaging engineers and have never seen a better job of packing and protection than what was done for our framed canvas. If NASA would consult with you, we would have more satellites in orbit. I remain in awe of the artistry of that packing and felt guilty taking it to the recycling bin.

Thank you all once again -  we look forward to a long relationship and our next excuse for a trip to Mentor, OH."

L. AND B. R. , SOUTH CAROLINA

"To my new friends at Gallery One:
I want to thank you a thousand times over for my first experience with your wonderful art gallery. I would especially like to single out Jen for helping me with my purchase of "Beyond Negotiations" by Bev Doolittle.

What a splendid experience dealing with Jen as I tried to come to the decision to purchase this extraordinary work of art, and I am extremely happy and satisfied that I did! It fulfills a long period of collecting art and always wanting "a Doolittle". What a piece of wonderment to have for my first work of art by this amazing artist. And I have Jen to thank for making this all happen.

I would also like to thank Peggy for the beautiful framing and expert shipping that brought this amazing piece of art to my home. The framing brings out the beauty in this picture and the way it was packaged and shipped was "Beyond Expectations". Wonderful, wonderful!!!!

And lastly, I would like to thank Norah Lynne Brown and Alan Brown for their first-rate and first-class gallery and for having such an  expert, professional and very friendly staff to compliment the beautiful works of art that's offered at Gallery One. My experience has been "Beyond Imagination" and I truly thank you for all your kindness."  S. B., WISCONSIN

"Dear Jen:  Just a quick e-mail to let you know that we have received our print. I would like to congratulate you and your team for the professional service that you displayed from the very start when I first enquired about the print, to when I ordered it, to now receiving the print. It was a job well done and a credit to your business. My wife and I will be back soon to order either another print or an original to add to our growing collection. Once again thank you for your service. 
Regards," I. K., SOUTH AUSTRALIA

"Dannette and Peggy:  I just wanted to drop you both a note to thank you for the wonderful job you did on White Encounter.  I cannot tell you how surprised and thrilled J was with the picture.  It came out truly beautiful and has a prized place in our family room where we can enjoy it everyday.  The delivery went fine, arrived on time and the picture was perfect.  Your attention to detail and superior customer service is why we will only buy from Gallery One." N. & J., ARIZONA

"Peggy: Thanks to you and Alan for following this up in such a nice and professional way!  Best regards." K.S. NORWAY

"I received this very cool item several days ago.  It took this long to open all the packaging!  It could have came from the moon undamaged!  Thanks" T.K.

"Alan: The prints we purchased from you are magnificent­ and were packed superbly so no damage in transit. Thank you.  There was also a surprise in the box.  Thank you very much indeed! There was no need,  but your generosity is much appreciated. Please also thank Jen.  We will certainly keep your gallery in mind for future purchases. Kind regards." A. & H., SCOTLAND

"Dear Gallery One, Finally, I have found a gallery I can really trust....one with a "real location" and a fabulous staff.  I will NEVER buy from anyone else.  Please thank your order department....and your packing and shipping staff.  They are all real professionals.  I will plan my summer vacation so I can visit you. Thank you!  Thank you!"  K. L.

"Many thanks for your help in securing the prints that we sent as gifts to our kids.  They just love all three.  They each commented about how much better they look in 'real life.'  The net does not yet have the ability to show the shadings etc. that are so much a part of art.  Thanks too, for the extra posters. My daughter-in-law knew just where to put theirs and I do, too!  I remember that photo print of the chipmunk from our days living in Cleveland.  It's more appreciated here because there are no chipmunks in Florida.  I'll enjoy that one and think of you!" E.Z., FLORIDA

"At long last I have just brought my picture home and unwrapped it. It is beautiful - I am truly delighted with it... You had packaged it so extremely well that absolutely nothing happed to it in transit. Even the baggage handlers at Heathrow couldn't damage it - and that is saying something!! Many thanks for your excellent service. I shall certainly be purchasing more from Gallery One. In fact next year when we come to the USA again we are looking to try and make a visit to your gallery - as it looks wonderful on your website."   S. P., UNITED KINGDOM

"I really love the job your folks did with the framing. They certainly found perfect color and texture matches for each of the paintings and all look fantastic on my beige/gold colored walls. It was a pleasure doing business with you and I hope to do so again." M. M., VIRGINIA

"To the folks at Gallery One, especially the person who packed and shipped my painting:  I'd like to compliment you folks for a First Class operation. I've never seen a better job of packaging a painting for shipping.  It was definitely First Class which to me reflects the character of the gallery. Thank you."
E. C., ILLINOIS

E-mail Gallery One - art@galleryone.com
Copyright © 2000 Gallery One - 7003 Center Street - Mentor, Ohio - 44060
Phone: 1.800.621.1141 or 440.255.1200 Fax: 1.440.255.9283
Last modified: February 4, 2008